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Module 1: Architecture Overview

• Architecture

• FlexCast models (use cases)

• Layered approach methodology

• Connection flow process

• Hosting platform considerations

Module 2: Initial Requirements and Lab

• Citrix consulting methodology

• Supporting infrastructure requirements

• Supporting infrastructure licensing considerations

• Preparing for Windows 10 and Server 2016 with AppDNA

• Lab environment

Module 3: Installing and Configuring a XenApp and XenDesktop Site

• Licensing considerations

• Installation and management of the license server

• Basic license server troubleshooting

• Delivery Controller role

• The XenApp and XenDesktop Site

• Databases and the Local Host Cache (LHC)

Module 4: Provision and Deliver Application and Desktop Resources

• The Virtual Delivery Agent

• Machine Catalogs and Delivery Groups

• Provisioning methods and considerations

• Provisioning methods: Machine Creation Services(MCS) in depth

• MCS environment considerations

• Creating resources

Module 5: Providing Access with Citrix StoreFront and Receiver

• StoreFront installation and architecture

• StoreFront authentication services

• Citrix Receiver

• Receiver configurations

Module 6: Understanding and Configuring Citrix Policies

• Policies introduction

• Policies for session management

Module 7: Application Presentation and Management

• Application properties

• File-type association

• Workspace Control

• Shortcut placement

• Session Prelaunch and Session Lingering

• Application groups

Module 8: Printing with XenApp and XenDesktop

• Printing introduction

• Print job routing

• Printer driver management

• Citrix Universal Print Driver and Server

Module 9: Citrix Profile Management

• User profiles

• Configuring Citrix Profile management

Module 10: Managing the XenApp and XenDesktop Site

• Delegated administration

• Logging and reporting

• Introduction to PowerShell

• Reboot schedules for the Server VDA

Module 11: XenApp and XenDesktop Site Redundancy

• Component failure review

• Methods of redundancy

• Configuring site and access infrastructure redundancy

Module 12: XenApp and XenDesktop Site Basic Network Security

• Citrix administrator introduction tosecurity considerations

• Certificate authority

• XML service security

• External HDX connection security with NetScaler Gateway

Module 13: Monitoring the XenApp and XenDesktop Site

• Introduction to Citrix Director

• Navigating Director

• Trends and reports

• Alerts and notifications

• Monitoring sessions

• Interacting with sessions

• Network monitoring with HDX Insight

Module 14: Introduction to Supporting and Troubleshooting XenApp and XenDesktop

• Introduction to supporting XenApp and XenDesktop Site

• Known issue awareness

• XenApp and XenDesktop Hotfixes and the Long Term Service Release

• Common Troubleshooting Tools